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Frequently Asked Questions

If your question is not answered here, it may be in the New Player Guide. Please note this FAQ page is a constant work-in-progress. New FAQs added regularly!


Why do I get fraud checked when I buy chips?


Is it an offense to cheat or glitch the voting system?

Game Masters

This GM won't help me or give me answers to my questions!

Items and Penya

I put my item in my extra bag and it disappeared!

Game Play

I forgot my username and password. How do I recover my account information?

I forgot my bank PIN!

Game Patching Error Codes

ERROR: File not found CODE : 12150 RESULT : 4

Code 2 Result 2

Error code 12007

Error code 12029 / error CODE: 12029 RESULT: 2

code 5 result 6

error 12002

code: Denied


Code: 0 Result: 9

General Error: